Volunteer Management Toolkit

The volunteer management toolkit is intended for use by boards, managers and co-ordinators to help attract, manage and retain volunteers.

“A planned volunteer programme gives you a direction and purpose so you can achieve the right outcomes for the organisation”  Sue Jane, Chamber Music New Zealand

What’s in the toolkit

The toolkit provides you with:

  • advice on planning your volunteer management system
  • tips on finding and selecting the right volunteers for your organisation
  • instructions on inducting and training volunteers
  • guidance on retaining volunteers
  • templates

Templates included

The toolkit includes templates for:

  • a code of conduct
  • application forms
  • appointment letter
  • decline letter
  • interview plan and questions.

Download the toolkit

Full toolkit

The full toolkit includes all the appendices.
Volunteer Management Toolkit (pdf 1MB)

If you have any further questions please contact us